Frequently Asked Questions

Here are answers to some frequently asked questions:

How does it work?

You pay us for improving your performance in ranked games. You give us your username and password and we play on your account. After we receive your payment and user information, one of our Boosters with at least 6300 MMR will begin to boost your account. Our boosters have the experience and motivation required to deliver your order at the highest possible standards!

Who are we?

We are a team of experienced high-rank Dota 2 players. We love helping other players reach their MMR goals.

How safe is my account and items?

Our reputation is more important than your items or account. We are much more interested in keeping our customers happy and satisfied. They come back to order again and recommend our services to their friends. Moreover, stealing your account would be impossible if your account is secured by mobile authenticator or family mode. To make yourself feel comfortable by giving us detailed information of your account, we encourage you to use the full advantages of Valve’s mobile authentication system or family sharing mode. We do not require you to disable your steam guard or mobile authenticator while using our service.

How long will my boost take?

Depending on your current MMR bracket and your desired boost, it can take one day or possibly a week. Sometimes it also depends on the current amount of orders and the availability of our players.

Can I play on my account while you're working on it?

Yes but before the game, you will need to check if a booster isn’t currently playing on your account. After you’ve made sure that no booster is playing on your account, you can notify us to pause your order. Remember that you can play all game modes apart from ranked MMR.

Can I have my steam guard and mobile auth enabled?

Yes, but if you decide to keep your mobile authenticator enabled during the boost, you will have to provide our booster with codes to access your account every time he logs in. Failure to provide the codes to access your account at the time our booster logs in will increase the time to complete your order. If you decide to use only your steam guard, then you will have to provide us the code only once.

I've made my payment, what's next?

After you have made the payment, you will be redirected back to our website to finalize your order.

What servers do you play on?

We have boosters from all over the world. MMR can be boosted from any region. To ensure your order is completed as fast as possible, we always assign the next available booster.

What payment methods do you accept?

uBoostMe currently accepts PayPal payments. We may consider adding additional payment methods in the near future.